Fresh Start is a place where new beginnings become possible. We provide support, resources, and opportunities that empower individuals and families to overcome challenges, build confidence, and create a brighter future.
Through compassionate guidance and a commitment to growth, Fresh Start helps people take meaningful steps toward lasting stability, independence, and success.
REFERRAL
The journey begins with a referral. Individuals may be referred by a partner agency, social worker, case manager, school, church, healthcare provider, or community organization. Referrals help ensure we understand each person's needs and connect them with the appropriate services and resources.
APPOINTMENT
Once a referral is received and reviewed, a Fresh Start team member can contact the individual or they can contact us to schedule an appointment. During this step, basic information is gathered, eligibility is confirmed, and any questions about the process are answered.
INTAKE
At the scheduled appointment, participants complete an intake process with a Fresh Start staff member or volunteer. This conversation helps us learn more about their current circumstances, identify specific needs, and determine how Fresh Start can best provide support. The intake process is designed to be welcoming, respectful, and confidential.
SHOP
After completing the intake process, participants are invited to shop in our resource center. Unlike a traditional donation program, Fresh Start provides a dignified shopping experience where individuals can select items that best meet their needs. Depending on availability, this may include clothing, household essentials, personal care products, baby items, and other resources. Our goal is to create a warm, empowering environment that allows every guest to choose items that will help them move forward with confidence.